Championing Wellbeing: Hoxton Wealth Brings in Global Employee Assistance Programme

While the EAP focuses primarily on mental health and wellness, it also provides access to nutritionists and exercise coaches. And there’s even a dedicated module for managers who either require support or to improve their skills. 

Charmaine said: “I’m really excited about it. We need to focus on our people – they are the ones driving this business forward.” 

The EAP, which is completely confidential and independent from Hoxton Wealth, offers: 

• 24/7 access to counselling support via phone and live chat 

• Telephone-based psychological counselling 

• Legal and financial advice 

• Up to five in-person therapy sessions per employee 

• Support for immediate family members living in the same household 

• Dedicated services for young people aged 5–18 

• Managerial support and wellbeing webinars 

Whatever employees discuss with Lyra is completely confidential and completely independent from Hoxton Wealth, so nothing they share comes back to us, and using the service will never affect anyone’s role or future at the company. 

In addition to the EAP, we have also launched the Hoxton Health Hub for our UAE-based staff – a dedicated initiative designed to support the physical, mental and emotional health of our team. 

Launching on 3 September, the programme includes in-office health screenings including optical, dental, BMI and blood sugar checks. 

“The idea behind this is to focus on wellbeing, which is something many of our team members here are particularly interested in,” Charmaine explained. 

“We’ve also been reaching out to partners like Fit Meals – a company which offers healthy prepared meals – to explore possible collaborations and discounts. 

“In addition, we’re working with the insurer to run at least one health-related initiative each quarter. 

“This first one is the in-person screening. For future events, we’ll send out a survey to gauge interest – possibilities include fitness experts, desk ergonomics sessions, or visits from nutritionists.” 

Hoxton Health Hub will first launch in the UAE, with plans already in place for a global rollout – ensuring that every employee, regardless of location, can benefit from the same level of care and support. 

Both of these initiatives represent more than just new benefits – they are a reflection of Hoxton Wealth’s deep-rooted values. 

We recognise that work and life are closely intertwined, and that supporting the mental health of employees not only helps them perform at their best, but also fosters a culture of trust, empathy and resilience. 

As we continue to grow across international markets, the EAP and the Health Hub signal our intent to lead not only in financial services, but in setting a new standard for people-first workplace culture. 

By empowering employees with resources that address real-life challenges, we are creating an environment where everyone can succeed – professionally and personally. 

Underscoring this commitment, Hoxton Wealth has been officially named a Great Place to Work® Certified company in the UAE.

This globally recognised benchmark is based entirely on employee feedback about their workplace experience and affirms our focus on trust, collaboration and wellbeing as we grow in the United Arab Emirates and worldwide.

Commenting on the recognition, our CEO Chris Ball said:

“Creating a positive workplace culture isn’t just good for our people; it’s essential to delivering the best outcomes for our clients.

"When our team feels supported, valued and engaged, we can provide the highest level of service and advice.”

Founded by Chris seven years ago at his kitchen table, Hoxton Wealth has scaled from its first office in Abu Dhabi to Dubai in 2020 and now employs more than 300 people across six countries, including the UK, USA, Australia and South-East Asia, with $3.3 billion in assets under management.

This growth has been driven by strategic acquisitions, a reputation for client-focused financial planning and sustained investment in professional development, tools and clear career pathways.