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Clear, Understandable Adviser Charging for UK Clients

Understanding how financial advice is paid for is an important part of making informed decisions. At Hoxton Wealth (UK) Ltd, transparency sits at the centre of the firm’s approach. Clients are given clear information about adviser charges, ongoing service fees, and underlying investment costs before any commitment is made.

Investments Transparent Fees & Charges

This page explains how adviser charging works, what ongoing services include, and how costs may affect your investments over time. 

Charges and fees will affect the value of your investments and the overall outcome of your financial plan. 

Why Transparency Matters

Financial advice should be clear, fair, and not misleading. The way an adviser is paid can influence how services are delivered, so it is essential that clients understand: 

• What they are paying 
• What services they receive in return 
• When and how fees are deducted 
• The difference between advice charges and product or fund charges 

At Hoxton Wealth UK, all charges are agreed in advance through a formal engagement process. No adviser fees are taken without client consent. 

Adviser Charging Explained

Since the Retail Distribution Review (RDR), UK advisers cannot receive commission for recommending most retail investment products. Instead, firms operate under an adviser charging model. 

This means: 

• Fees are agreed directly between the client and the adviser 
• Charges are disclosed clearly before advice is provided 
• Clients understand whether fees are fixed, percentage-based, or a combination 

The exact level of adviser charging depends on the scope and complexity of the work involved. A personalised fee agreement is provided before any regulated advice is delivered. 

Adviser charges may typically include: 

Initial Advice Fee 

This covers: 

• Fact-finding and understanding your objectives 
• Reviewing existing pensions, ISAs or investments 
• Research and suitability analysis 
• Preparing a personalised recommendation report 
• Implementing agreed solutions 

The initial fee may be structured as a fixed amount or a percentage of the funds invested, depending on the type of work being undertaken. 

Where relevant, fees can often be paid directly or facilitated through the product provider, but this is always explained clearly beforehand. 

Ongoing Service Fee 

Financial planning is rarely a one-off event. Circumstances change, tax rules evolve, and markets move. 

An ongoing service fee supports: 

• Regular portfolio reviews 
• Rebalancing investments where appropriate 
• Monitoring performance against agreed objectives 
• Updating your plan when life events occur 
• Access to your adviser for questions and guidance 
• Regulatory reporting and suitability reviews 

Ongoing fees are typically calculated as a percentage of assets under advice, although alternative arrangements may be agreed depending on the service provided. 

Clients can choose whether to proceed with an ongoing service arrangement. The scope of service and associated cost are confirmed in writing. 

What Is Included in Ongoing Service?

Ongoing service is designed to ensure that your financial plan remains aligned with your objectives and risk profile. 

This may include: 

Annual or periodic review meetings 
Updated cashflow modelling where appropriate 
Investment performance reporting 
Risk profile reassessment 
Tax allowance monitoring 
Withdrawal strategy reviews for clients in drawdown 
Coordination with other professional advisers when required 

Reviews are important because investments can go down as well as up, and financial circumstances can change unexpectedly. 

Ongoing service does not remove investment risk or guarantee performance. It provides structured oversight and professional monitoring. 

Understanding Product and Investment Charges

In addition to adviser charges, most investments include underlying costs. These are set by product providers and fund managers, not by Hoxton Wealth UK. 

They may include: 

Platform or wrapper fees 
Fund management charges 
Transaction costs 
Custody or administration fees 

These charges are detailed in product documentation and disclosed before you invest. Hoxton Wealth UK ensures clients receive a breakdown of all known costs so they can understand the total cost of investing. 

When reviewing pensions or investments, charges form part of the suitability assessment. For example, as outlined in our approach to pension consolidation, understanding fee structures is an essential step before transferring or combining arrangements. 

In addition to adviser charges, most investments include underlying costs. These are set by product providers and fund managers, not by Hoxton Wealth UK. 

They may include: 

Platform or wrapper fees 
Fund management charges 
Transaction costs 
Custody or administration fees 

These charges are detailed in product documentation and disclosed before you invest. Hoxton Wealth UK ensures clients receive a breakdown of all known costs so they can understand the total cost of investing. 

When reviewing pensions or investments, charges form part of the suitability assessment. For example, as outlined in our approach to pension consolidation, understanding fee structures is an essential step before transferring or combining arrangements. 

How Fees Affect Investment Outcomes

Even small percentage differences in annual charges can influence long-term outcomes due to compounding. 

For example: 

• A 1% difference in annual fees over many years can materially affect fund value 
• Higher charges may be appropriate where additional service or specialist investment solutions are required 
• Lower cost options may be suitable in simpler circumstances 

The key consideration is value rather than price alone. Clients are encouraged to consider the relationship between cost, service level, and ongoing support. 

Transparency in Retirement and Investment Planning

Across retirement planning, drawdown strategies and broader investment advice, fee clarity remains consistent. 

Whether structuring pension income options such as drawdown or annuities or building a diversified retirement strategy , all associated charges are explained in advance as part of the suitability process. 

Clients receive: 

• A personalised fee schedule 
• A breakdown of adviser and product costs 
• Confirmation of how and when charges will be applied 
• Regular statements showing deductions 

There are no hidden fees, and clients may request clarification at any time.

Can Adviser Charges Be Paid from My Investment?

In many cases, yes. Adviser fees can often be facilitated through the investment or pension provider, meaning they are deducted from the invested amount rather than paid separately. 

However: 

• This reduces the amount invested initially 
• Ongoing charges deducted from investments will reduce overall growth 
• The impact of fees is illustrated before you proceed 

Clients can also choose to pay fees directly if preferred.

Reviewing Value Over Time

Part of the ongoing service involves reviewing whether the service remains appropriate for your needs. 

You may wish to reconsider your service level if: 

• Your financial arrangements become simpler 
• You move into a different life stage 
• You no longer require active portfolio management 
• Your assets under advice materially change 

The firm will discuss options with you during periodic reviews to ensure continued suitability. 

FAQs

Our Commitment to Clear Communication

Hoxton Wealth (UK) Ltd is authorised and regulated by the Financial Conduct Authority (FRN 586130). The firm operates under FCA rules requiring communications to be fair, clear and not misleading. 

Transparent adviser charging is part of that commitment. 

If you would like a clear breakdown of how fees would apply to your personal circumstances, a member of the Hoxton Wealth UK team can provide a no-obligation initial consultation.

Important Information

This page provides general information only and does not constitute personal financial advice or a recommendation. Investments can go down as well as up and you may get back less than you invest. Charges and fees will affect outcomes. 

Tax treatment depends on individual circumstances and may change. Some services may be covered by the Financial Services Compensation Scheme (FSCS) or the Financial Ombudsman Service (FOS) depending on the product and service. 

Hoxton Wealth (UK) Ltd (Company No. 11180844) is authorised and regulated by the Financial Conduct Authority (FRN 586130). 

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