‘We’ve Built a Culture Where People Grow and Develop with Us’

Chris founded Hoxton Wealth (originally Hoxton Capital Management) in 2018 alongside Matt Dean, with a clear vision: to offer borderless financial advice to high-net-worth and ultra-high-net-worth clients around the world. 

“I’ve always wanted to work for myself and build a business that reflects the way I believe advice should be delivered,” he says.  

“I’d worked for a number of firms – including DeVere and KPMG – and learned a lot from both. 

“But I reached a point where I wanted to put my own mark on things. That was one of the main drivers behind launching Hoxton.” 

Although he hadn’t initially planned on a career in financial planning, the profession quickly captured his interest. 

“Like most people, I kind of fell into it,” he admits. “But the more I learned, the more I realised how fascinating it is.  

“You can make a huge impact on people’s lives, which is incredibly rewarding. No two clients are the same, and that variety makes it a truly fulfilling career.” 

For Chris, the importance of financial advice goes far beyond investments and numbers. 

“Financial stress is one of the biggest pressures people face,” he says. “Helping to relieve that – and improve someone’s quality of life through better financial decisions – is hugely meaningful.” 

He believes the human side of financial planning is what makes it so vital. “Everyone needs money to live and thrive,” he adds. 

“Being able to help people use it wisely and with confidence is a privilege.” 

When asked what drives Hoxton’s ongoing success, Chris doesn’t hesitate. 
“One of the main reasons we’ve done so well – and you can see that in the range of awards we’ve won – is our people,” he says. 

“It’s a real team effort. We’ve built a culture where people grow and develop with us. A lot of our senior team are homegrown, which shows that we’re providing genuine career opportunities and doing something right as a company. 

“Ultimately, our business is people serving people – and it’s our team that makes that happen.” 

While Hoxton’s people are its heartbeat, technology has become its engine. 

We have invested heavily in both our Matrix back-end platform and our Hoxton Wealth client platform, designed to streamline the advice process and enhance service delivery. 

“Technology isn’t an afterthought for us,” Chris says. “It’s central to how we improve client experience and efficiency. 

“We’ve got more than 20 developers working constantly to build, refine, and integrate new features. Fintech has been a focus for years, so it’s great to be recognised for that now.” 

Looking ahead, Chris has set clear growth targets: $7.5 billion in assets under management and $100 million in revenue by the end of 2027. 

Over the next year, the focus will be on improving the client experience even further through technology. 

A key part of this is our ‘One Day Client’ initiative, which aims to make onboarding seamless. 

“We’ve rolled out eKYC, online risk profiling, and digital onboarding so clients don’t have to send in piles of paperwork,” he explains. 

“The goal is for someone to become a client and be fully set up within a day – with full compliance and efficiency built in. 

“It’s about making the process as smooth as possible for both clients and advisers.”

Reflecting on Hoxton’s success at the Investment International Awards, Chris sees the wins as validation of the team’s hard work rather than a moment for self-congratulation. 

“Awards are a great form of recognition,” he says. “They show that the hard work is paying off and that we’re heading in the right direction. 

“Some people say awards can be a bit fluffy, but for me, it’s a meaningful way for the team to know they’re doing a great job.” 

He adds: “I’m really proud of what we’ve achieved – and of course, congratulations to all the other winners. We’ll keep pushing forward and aim even higher next year.” 

• Best Fintech Innovation (For Advisers) 
• International Campaign of the Year (For Advisers) 
• Excellence in Fintech (For Advisers) 
• Excellence in Advisory Best Practice (by region) - (For U.S.) 
• Excellence in Client Service (by region) - (For UK and U.S.) 
• Personality of the Year (Advisers) - Chris Ball (Readers' Award) 
• Best Emerging Talent (Advisers) - Ravinder Gill